Others

• [Virtual Expo] An error screen appears stating, "Access is not available from your network environment. If you are using a VPN or proxy, please disable it or try accessing from a different network."
• [Virtual Expo] A communication error is displayed during the use of the App. (Error code: 10001_001)
• [Virtual Expo] When I try to use the App after a few days, an error occurs and I am unable to use it. (Error code: 30026-022)
• [Virtual Expo] After installing the App, an error occurs when launching the App. (Error codes: 50001-001、 40001-001）
• [Virtual Expo] The App crashes while downloading an update.
• [Virtual Expo] An error code appears, and the App cannot be used. (Error codes: 0x000_010_100、 0x000_010_101、 0x000_010_102、 0x000_010_200）
• [Virtual Expo] Where can I find the FAQs in the App?
• [Virtual Expo]How much data traffic will I need ?
• [Virtual Expo]I want to feature the App in media. Would it be an issue if I do so without permission?
• [Virtual Expo]I'd like to conduct media interviews. Could you advise me on whom I should contact about this?
• [Virtual Expo]When I try to play a video, the entire screen goes dark.
• [Virtual Expo]When the App is started, the message ‘Virus detected. The app has been removed from this device.’ appears.
• [Virtual Expo]‘Windows protected your PC’ is displayed and the App cannot be started.
• [Virtual Expo]Some users are violating the Terms of Use.
• [Virtual Expo] What are the differences between logout and data deletion?