About EXPO2025 Personal Agent
- [EXPO2025 Personal Agent] I cannot link my Expo ID properly.
- [EXPO2025 Personal Agent] The booking information is not displayed on the confirm/change ticket selection screen.
- [EXPO2025 Personal Agent] My ticket is not displayed on the confirm/change ticket selection screen.
- [EXPO2025 Personal Agent] The booking list does not show events for next week or later.
- [EXPO2025 Personal Agent] Why are the booking times shown different?
- [EXPO2025 Personal Agent] The booking time shown is different from the time indicated on my admission ticket.
About EXPO 2025 Visitors
- [EXPO 2025 Visitors] Will the app be available in mainland China?
- [EXPO 2025 Visitors] Images won't load. What should I do?
- [EXPO 2025 Visitors] How can I find out which pavilions have open slots and are available for booking on the day?
- [EXPO 2025 Visitors] Where can I check the waiting times for pavilions at the site?
- [EXPO 2025 Visitors] What operating systems support the EXPO 2025 Visitors app?
- [EXPO 2025 Visitors] When I try to download the official EXPO 2025 Visitors app from Google Play, an error message appears. What should I do?
About digital wallets
- Can I apply for the prize lottery for my family members as well using the Digital Wallet app？
- I applied for the digital wallet reward lottery. Is it possible to cancel my application?
- "Where can I view the list of prizes available for the lottery in the Digital Wallet? Also, where can I check the lottery results?"
- I’d like to check the breakdown of the experience points I’ve earned in the Digital Wallet. How can I do that?
- Please tell me the prize lottery application schedule for the Digital Wallet service.
- Please tell me how to use the experience points feature of the digital wallet service.