• [Virtual Expo]Under maintenance' is displayed.
• [Virtual Expo]I don't have a VR device, but can I use Virtual Cast?
• [Virtual Expo]Does the App support PC VR using Virtual Desktop?
• [Virtual Expo]Is Wi-Fi recommended for the network connection?
• [Virtual Expo]Can I use the App even when I am out of communication service area?
• [Virtual Expo]I want to play from overseas.

• [Virtual Expo] Please tell me how to log in.

My page

• [Virtual Expo]Is it possible to use Virtual Expo App without registering an account?
• [Virtual Expo] What is the difference between the guest login and the Expo ID login?
• [Virtual Expo] What can I do on My Page?

User profile

• [Virtual Expo] I want to unblock someone.
• [Virtual Expo] If I block someone, will they be notified?
• [Virtual Expo] What can I do on my profile page?
• [Virtual Expo] I want to change my User ID.
• [Virtual Expo] I want to change my nickname. How can I change it?

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Profile cards

• [Virtual Expo]Why can't I post my profile card?
• [Virtual Expo] How can I get a profile card background?
• [Virtual Expo] Will the collected profile cards be inherited if the device changes?
• [Virtual Expo] I want to display Navi-yan on my profile card.
• [Virtual Expo] What kind of language can I use for my self-introduction?

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• [Virtual Expo] After attending a pavilion/event, voice chat is no longer available and the voice chat button cannot be pressed.
• [Virtual Expo] Where can I check the 'Pavilion Guide'?
• [Virtual Expo] Please instruct me how to operate an avatar.
• [Virtual Expo] Please instruct me how to operate the play screen.
• [Virtual Expo] Please tell me about the basic avatar display.

Account setting

• [Virtual Expo] What is Guest Account login?
• [Virtual Expo] I want to log out.
• [Virtual Expo] Is it possible to inherit the game data across different devices?
• [Virtual Expo] If I delete the App, will my game data be deleted as well?
• [Virtual Expo] I have accidentally deleted the data. Can it be restored?

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Report specific users

• [Virtual Expo] What can be done to the specific user on the report screen?
• [Virtual Expo] Will the reported person receive a notification if I report it?
• [Virtual Expo] What kind of information can I report?

Other settings

• [Virtual Expo]How can I switch the main language?
• [Virtual Expo]My device was damaged (or lost) and I do not have a backup. Is it possible to transfer my App account to a new device?
• [Virtual Expo]If I change my device, can I inherit my data to another device?
• [Virtual Expo]Is there any impact if the time settings on the device are changed?
• [Virtual Expo]What can I do with the camera settings?

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Inquiry

• [Virtual Expo]What can I do from the Contact Us page?

• [Virtual Expo] Please give me instructions about block user function.
• [Virtual Expo] Please give me instructions about voice chat.
• [Virtual Expo] I would like to know the details of the Map function.

Explore with friends

• [Virtual Expo] Can I search for nearby users, such as friends?
• [Virtual Expo] I cannot hear the voice chat.
• [Virtual Expo] I am having trouble with the other user. What should I do?
• [Virtual Expo] Can I play with my friends?
• [Virtual Expo] I don't know my Session ID.

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Outfits

• [Virtual Expo] I cannot select the ’Appearance’ button.
• [Virtual Expo] What is the 'Appearance' function?

Pavilion field guide

• [Virtual Expo] What is 'Pavilion Guide'?

Text Chat and Translation

• [Virtual Expo]Why doesn't the translation work?
• [Virtual Expo]I want to text chat only with a specific person.
• [Virtual Expo] Please give me instructions about text chat.
• [Virtual Expo] What is the 'Language to translate from'?
• [Virtual Expo] What is 'Language to translate into'?

Inquiry

• [Virtual Expo] How can I report bugs when they are found?
• [Virtual Expo] What should I write in the 'disclosure or suspension of use of personal information'?
• [Virtual Expo] What should I write in the 'inquiries about the Terms of Service'?
• [Virtual Expo] I cannot access the Inquiries Page.

Events

• [Virtual Expo]The streaming I am watching has stopped.
• [Virtual Expo] Streaming is not showing up.

• [Virtual Expo] An error screen appears stating, "Access is not available from your network environment. If you are using a VPN or proxy, please disable it or try accessing from a different network."
• [Virtual Expo] A communication error is displayed during the use of the App. (Error code: 10001_001)
• [Virtual Expo] When I try to use the App after a few days, an error occurs and I am unable to use it. (Error code: 30026-022)
• [Virtual Expo] After installing the App, an error occurs when launching the App. (Error codes: 50001-001、 40001-001）
• [Virtual Expo] The App crashes while downloading an update.
• [Virtual Expo] An error code appears, and the App cannot be used. (Error codes: 0x000_010_100、 0x000_010_101、 0x000_010_102、 0x000_010_200）