• Will there be free Wi-Fi at the Expo Site?

• Where are water stations (bottle filling stations and drinking fountains) located?
• How often is maintenance carried out on the water stations on site?
• What type of water is available at the water stations on site?
• Can I change, cancel, refund or change the number of people on my Sustainable Food Court ticket?
• How many days in advance can I reserve the sustainable food court?
• How much does it cost to reserve the sustainable food court?

Official stores at the venue

• The product I purchased and the receipt are not the same.

• Is rain covers for pushchairs available for hire?
• Are there any types of pushchair (strolllers) that cannot be brought in?
• Can I return a wheelchair hired at the East Gate to the West Gate?
• Can I return a pushchair borrowed from the East Gate to the West Gate?
• I would like to hire a pushchair, how many units do you have available?
• I would like to hire a wheelchair, how many wheelchairs do you have in stock?

• [Personal Mobility] Can Personal Mobility be used as a replacement for a wheelchair?
• [Personal Mobility] Is there anything that I need to provide in order to borrow a Personal Mobility device?
• [Personal Mobility] Where is the return location?
• [personal mobility] Is there a tarmac?
• [Personal Mobility] Where is the rental office?
• [Personal Mobility] Is there a limit on who can use the Personal Mobility devices and for how long?

Fare

• [Personal Mobility] Are there any charges to use Personal Mobility?

About the map of the venue

• Is there a map showing the location of facilities (pavilions, shops, restaurants, toilets, etc.) throughout the venue?
• Is there a map showing the distances between pavilions and other facilities?

• Are there any facilities within the venue that provide support for cashless payments?
• Please tell me which cashless payment methods can be used within the venue, and also let me know what payment options are available for those who do not have a smartphone.
• Which prepaid cards can be purchased inside the Expo venue?
• Are corporate prepaid cards and debit cards accepted as cashless payment methods within the Expo venue?

• What time is the last bus (e Mover) service?
• How long does it take to ride the perimeter bus?
• Can I book a ride on one of the perimeter buses?
• What is the capacity of the perimeter buses?
• Can wheelchairs and pushchairs be used on the outer buses?
• What is an outer bus with in-transit power supply?

Payment

• What cashless payment methods are accepted on the perimeter buses?
• Can I pay for the buses in cash?

Bus stops

• Can you get on and off the outer buses at all the bus stops?
• Where are the bus stops for outer buses?

Fare

• What is the fare for people with disabilities on the outer buses?
• How much does it cost to ride the outer buses.

• How do you respond to lost children?