About Tickets
- [Admission Tickets] If family members, friends, etc. enter at the same time, can they enter with only one phone and one Expo ID?
- [Admission Tickets] Is a senior discount available?
- [Admission Tickets] How can I check the admission ticket I have purchased?
- [Admission Tickets] Does the special discount ticket require the accompanying person to also buy an admission ticket?
- [Admission Tickets] I participated in the special super-early bird lottery, but would like to change my result because my family and friends got different lottery results.
- [Admission Tickets]How can I buy tickets?
About how to purchase tickets for admission
- [Admission Tickets]Does the official ticket site issue receipts?
- [Admission Tickets]Are there tickets that include transportation?
- [Admission Tickets]Are there tickets that include meals?
- [Admission Tickets]How do I participate in a travel tour that includes tickets?
- [Admission Tickets]I don’t own a smartphone or a PC.
- [Admission Tickets]Can I buy tickets over the phone?
About handling of purchased admission tickets.
- [Admission Ticket]Can I give to my family and friends the tickets I bought for them?
- [Admission Ticket]Can I change a ticket that I have already bought to another ticket?
- [Admission Ticket]I want to print out the QR code.
- [Admission Ticket]I didn’t get a QR code.
- [Admission Ticket]I have found scalped tickets.
- [Admission Ticket]Do family members or friends who receive the tickets also need to register for ExpoIDs?
About facial recognition for Season and Summer Passes
- [Admission Tickets] I live abroad, and cannot register my facial recognition information for my Season/Summer Pass on the Expo 2025 digital ticketing website. How can I register?
- [Admission Tickets] I don't have a smartphone, but I heard that I also need to register my facial recognition information to buy a Season/Summer Pass. How can I do this?
- [Admission Tickets] I have purchased a Season/Summer Pass and have completed facial recognition information registration, but I want to give my pass to someone else.
- [Admission Tickets] The Season Pass/Summer Pass vailidity period has expired, can I still register my facial recognition information?
- [Admission Tickets] I cannot successfully register my facial recognition information for my Season/Summer Pass.
- [Admission Tickets] What is Season Pass and Summer Pass facial recognition information registration?
Other
- [Admission Tickets] I purchased tickets but no longer need them. Can I sell them on Mercari etc.?
- [Admission Tickets] I purchased tickets online from a travel agent, but the computer broke before I could link them to my Expo ID, so I can no longer view the email that was sent to me and confirm my ticket ID
- [Admission Tickets] Can I exit and re-enter the venue?
- [Admission Ticket]Are there any bulk discounts?
- [Admission Ticket]Please tell me how to register for 3D Secure authentication.
- [Admission Ticket]On the credit card payment screen, an error message appears and payment cannot be made. What should I do?