The following camera settings (access rights) may cause problems when opening the camera screen.

- Your browser does not recognise the webcam (the browser thinks that no camera is connected). Please connect the camera.

- The browser application used to log in (Google Chrome, Microsoft Edge, Safari, etc.) does not grant access the camera. Please grant access rights to the webcam you are using.
The method for granting access rights differs depending on the browser you are using. For information on how to do this, please contact the support service of the device you are using.