A.
If EXPO 2025 Visitors is not working properly, please try the following.
・If you are connected to Wi-Fi, turn off Wi-Fi and check if it works.
・Restart the device and check if it works.
If it does not work properly after trying the above, please check the following and contact us.
・Which screen is not working properly?
・If the problem persists even after restarting the device, please contact us.
・How is it behaving at the moment (is there an error?)
・Signal/connectivity (does the problem persist even if Wi-Fi is switched off?)
・What device and browser are you using?
・Other (other than the above)
・If you are connected to Wi-Fi, turn off Wi-Fi and check if it works.
・Restart the device and check if it works.
If it does not work properly after trying the above, please check the following and contact us.
・Which screen is not working properly?
・If the problem persists even after restarting the device, please contact us.
・How is it behaving at the moment (is there an error?)
・Signal/connectivity (does the problem persist even if Wi-Fi is switched off?)
・What device and browser are you using?
・Other (other than the above)