Your email settings may have prevented you from receiving the email. Please check the following so that you can receive emails from ‘no-reply@accouts.expo2025.or.jp’.
- If you have anti-spam measures in place, make sure that you are able to receive emails from the ‘expo2025.or.jp’ domain.
- Make sure that you are able to receive emails from PCs and emails containing links.
- Make sure that the email has not been sorted into your junk mail folder.

If you are using a carrier email (email service provided by your mobile phone company), please press the “Resend” button as emails may not be delivered due to temporary congestion. If you still do not receive the email, please try again in a few hours.
We kindly request that visitors print the QR code on their ticket at least one day before their visit to ensure smooth entry.